Privacy Policy

Business Information

Pecan Metal Roofs
Austin, Texas
Phone: (737) 243-8241
Email: pecanmetalroofs@gmail.com

Our services are provided primarily to customers in the Austin, Texas area.

Information We Collect

Information you provide directly, collected through:

• Contact Form
• Estimate Request Form
• Testimonial Form
• Career Inquiry Form

This may include your name, phone number, email address, property address, and any details you share when requesting service.

Information collected automatically, such as your IP address, browser type, device information, and general usage data.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and schedule inspections or estimates
• Provide requested services, including repair, replacement, maintenance, and installation quotes
• Communicate with you about your project by phone, text, or email
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as scheduling or communication tools
• Manufacturers, when necessary to register a product warranty on your behalf
• Legal authorities, if required by law or to protect our rights

Phone and Text Communications

By submitting your phone number through this website, you consent to be contacted by phone or text message regarding your inquiry or service request. Message and data rates may apply. SMS consent is not shared with third parties for marketing purposes. You can opt out of text communications at any time by replying STOP, or by contacting us directly.

Analytics and Tracking

We may use Google Analytics and similar analytics services to understand how visitors use our website and improve user experience. Cookies may be used for remembering preferences, website performance, analytics, and improving user experience overall. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly without them. Our website does not currently respond to browser Do Not Track signals.

Embedded Content

Pages on this website may include embedded content such as videos, maps, or social media posts. Embedded content behaves as if you visited the third-party website directly, and is subject to that third party’s own privacy practices.

Form Security

Forms on this website may use spam protection services to prevent automated submissions.

Website Hosting

This website is hosted by a third-party hosting provider that may process technical information necessary to deliver the website securely.

Payment Information

We do not collect or process credit card or online payment information through this website.

How Long We Keep Information

We retain personal information only as long as necessary to provide requested services, meet legal obligations, resolve disputes, and maintain business records.

Data Security

We take reasonable measures to protect the information you provide, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Email communications are not always secure, so please avoid sending sensitive personal or financial information by email.

Third-Party Websites

This website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.

Your Choices

You may contact us at any time to:

• Request a copy of the information we have collected about you
• Request that we delete your information
• Opt out of future communications

Texas Residents: Texas residents may contact us to request access to or deletion of personal information, subject to applicable law.

Children’s Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

5509 Clay Ave, Austin, TX 78756, USA

Phone: (737) 243-8241
Email: pecanmetalroofs@gmail.com